Privacy Policy
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At Settlr Group (“Settlr”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an enquiry, or use our services.
By using our website or providing your information to us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
Information you voluntarily provide to us, including:
Full name
Email address
Telephone number
Country of residence
Nationality
Passport or visa-related information (where required for application support)
Employment, financial, or personal circumstances relevant to residency assessments
Any other information you choose to provide when contacting us or using our services
Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including:
IP address
Browser type and version
Device information
Operating system
Website pages visited
Time spent on our website
Referral sources
Cookies and similar tracking technologies
This information helps us understand how visitors use our website and improve our services.
2. How We Use Your Information
We may use your information to:
Provide and manage our residency and relocation services
Assess your eligibility for available programmes
Respond to enquiries, requests, and support messages
Arrange consultations and communicate with you about your application
Process residency-related services and documentation
Provide updates regarding your enquiry, application, or services
Improve our website, services, and client experience
Maintain website security and prevent fraud or misuse
Comply with legal and regulatory obligations
We only collect and process information that is necessary and relevant to providing our services.
3. Legal Basis for Processing Your Information
Where applicable under data protection laws, we process your personal information based on:
Consent — where you have provided permission for us to process your information
Contractual necessity — where processing is required to provide our services
Legal obligations — where we are required to comply with applicable laws or regulations
Legitimate interests — where processing is necessary to operate, improve, and protect our business and services
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Improve website functionality
Remember user preferences
Understand website traffic and usage patterns
Improve performance and user experience
Support marketing and analytics activities
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
5. How We Protect Your Information
We take the security of your personal information seriously and implement appropriate technical and organisational measures designed to protect your data from:
Unauthorised access
Loss or destruction
Misuse
Alteration
Unlawful disclosure
While we take reasonable steps to protect your information, no method of electronic storage or transmission is completely secure. We continuously review and improve our security practices.
6. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only where necessary with:
Trusted Service Providers
Third-party providers who assist us in delivering our services, such as:
Legal professionals
Immigration specialists
Technology providers
Document processing services
Communication and customer management platforms
Legal and Regulatory Authorities
Where disclosure is required to comply with applicable laws, regulations, legal processes, or government requests.
Business Partners
Where necessary to provide requested services, provided that appropriate confidentiality and data protection obligations are in place.
We only share information where necessary and take steps to ensure your information remains protected.
7. International Data Transfers
As we support clients seeking international relocation, your information may need to be transferred or accessed across different countries.
Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place to protect your data.
8. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of any external websites you visit.
9. Your Rights
Depending on applicable data protection laws, you may have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information where applicable
Withdraw consent for certain processing activities
Object to certain uses of your information
Request restrictions on how your information is processed
To exercise these rights, please contact us using the details provided below.
10. Data Retention
We retain personal information only for as long as necessary to:
Provide our services
Maintain records required for legal or regulatory purposes
Resolve disputes
Enforce agreements
Improve our services
When information is no longer required, it will be securely deleted or anonymised where appropriate.
11. Marketing Communications
With your consent, we may contact you regarding:
Services and residency opportunities
Updates relevant to your enquiry
Company news and announcements
You can unsubscribe from marketing communications at any time by contacting us or using the unsubscribe options included in our communications.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices.
Any updates will be published on this page with a revised effective date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Settlr Group
Email: info@settlrgroup.com
Website: www.settlrgroup.com
